DEVELOPERS
Who delivers, and who does not.
Completion records, delay history, build quality on handover and how each developer behaves when something goes wrong. Published without favour.
HOW WE ASSESS
Four measures, applied to everyone.
Delivered against promised
Handover dates in the original SPA against actual handover. Averaged across projects, not cherry-picked.
Snagging burden
What our clients find at handover, and how long the developer takes to close it.
Service charge discipline
Whether the first approved budget matches the figure quoted at sale. Frequent overshoot is a pattern, not an accident.
Conduct under pressure
How the developer handles delay, cancellation and refund requests. This is the measure that matters most and is written about least.
DATA
The tables live here.
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